Ben Mazhary-Clark 
2080 SW 209th Court
Beaverton, Or. 97006 
virtualdev@borked.us
(503) 591-0874

OBJECTIVE
Pursue a continuing career in the IS/IT field, with focus on system administration of NT and Unix servers and networks.

SYSTEMS EXPERIENCE

UNIX: Linux (Red Hat, Debian, SuSe), Solaris,    HP-UX, Dynix, FreeBSD
Windows:  3.11, 95/98, NT4, 2000, 2003, XP
Web technologies:  Apache, Iplanet, IIS, Jrun, Weblogic, Webtrends, SAP ITS, Luminate, awstats
Databases:  Oracle, Microsoft SQL, mySQL
Mail servers:  Exchange, exim, postfix, sendmail
Tools:   HP Openview, Remedy, Scopus, What’s UP, ntop, nmap
Applications:  MS Office 97/2k/2003,  SAP, i2 Technologies
Hardware:  Intel x86, Sun, SGI, Proliant, RAID
Languages:   UNIX shell, Windows shell, HTML, PHP

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EDUCATION
Franklin Covey Writing Advantage.  February 2005
HP ITIL Essentials.   Passed first ITIL test, October 2004
Cadence Project Management.  Three day class, November 2002
EDS Customer Relations.  One-day class, interrelations skills, phone techniques.  May 1999.
Supporting NT Server 4.0, Enterprise Technologies. MS course # 689, one-week class/lab. November 1998.
Supporting Microsoft Windows NT 4.0, Core Technologies.  MS course #922, one-week class/lab.  April 1998.
Telephone Customer Services Techniques.  One day communications class.  Jan 1998.
Rogue Community College, Grants Pass, OR.   1992-1995   	Completed 52 credits with a 3.76 gpa.
Ashland High School,  Ashland, OR. 1988-1992

BUSINESS EXPERIENCE
Technical Architect (Global Shared Services)
Nike Inc.  (contracted through ProdX Inc. May 2000-May 2001)  Beaverton, OR
May 2000 – Present
•	Maintained system availability for Nike Supply Chain project.  Coordinated system downtimes with the business side of Nike.  On call 24/7 for any system related issues, required to carry cell phone and pager.
•	Wrote shell scripts for automation of repeated tasks and application startup on server boot.
•	Interviewed new candidates for hire.  Trained and assigned tasks to new hires.
•	Monitored system performance and recommended software patches and/or hardware upgrades.  Scheduled and implemented OS level patches.  Recommended hardware sizing for new application environments.
•	Wrote process documentation for cross team application installs, support, disaster recovery and application transports.
•	Created secure application environments through scheduled audits, specific permissions/groups and release management.  Collaborated with security team to set new standards and test new tools.
•	Assisted application support teams with troubleshooting application/system errors, collaborated with application vendors to resolve issues and provide fixes in production and testing environments.

IT Network Administrator (EUC – End User Computing)
Bank Plus Credit Services (through RHI Consulting and +MicroMedic)  Beaverton, OR
June 1999 – May 2000
•	Performed network administration in mixed NT/Novell environment using NDS for NT account duties.
•	Primary responsibilities included: Exchange 5.5 postmaster, primary tape backup operator (including offsite storage), and sole person in charge of security permissions on primary and secondary file servers.
BUSINESS EXPERIENCE (CONT.)
•	Secondary responsibilities included: SQL 7.0 DBA, SNA maintenance and SMS 1.2.
•	Engaged in desktop support in response to helpdesk calls or e-mail.  Desktops were configured with NT workstation for the desktops and Windows 95 for the laptops.  
•	Preformed Y2K testing on NT Servers, NT Workstations and Sun (Solaris) Unix phone auto-dialer machines using 
	outlined scripts and procedures.  Also updated servers and desktops to Y2K readiness when needed.
•	Assisted in maintaining telecom systems though Sun Unix administration.  Systems included: Periphonics, Aspect (NT) and Davox.
•	Sole owner of documentation creation project for standard procedures.

IS/IT Systems Administrator Associate 
Sequent Computer Systems  (now owned by IBM) Beaverton, OR
Sept. 1997 - June 1999
•	Part of a team that handled phone and e-mail support for Sequent employees worldwide.
•	Worked with other groups as escalation point when necessary.
•	Took on team projects and completed them to resolution.  These include: 
           - A software/hardware checkout system for our customers that implemented a bar code reader and database
           - Server and network real-time tracking of uptime, implemented by using What’s Up! Software
•	Maintained internal documentation for success of whole team.
•	Was granted “sudo root” (su2) Unix access on all production machines for duties including: passwd resets, shell environment modification, X windows environment modification, and file manipulation. Also had NT User Manager and Server Manager privileges.

System administrator/Software Tester
The Vertex Group / John Fricker Software   Ashland, OR
Nov 1995 - Sept. 1997
•	Serviced and maintained over 60 domain accounts, using Unix (FreeBSD) for DNS and NT for Web service, and added new domains for new clients.
•	Worked with clients for optimal results while providing on-site technical support.
•	Created monthly reports from hit logs for the client's sites.
•	Tested new products before public release and upgraded hardware and software on new machines as needed.
•	Maintained WWW servers in hardware and software and was Postmaster for all e-mail accounts for the clients.

General Manager, Assistant
Artisan Light Works  Talent, Or
Apr1995 – May 1997
•	Managed the inbound resources of the company.
•	Supervised other employees in daily duties and was responsible for the training of new employees.
•	Prepared orders for shipping and kept records of orders.
•	Assisted in the artistic creation of black walnut & stained glass nightlights.